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No.: CCMI-ST/
Date :
  DRM (C)-MMCT
  Sub: Inspection of PRS at   
  With reference to above, inspection of PRS was done on date and following was observed:
Sr.No Particulars Remarks
1 Location of the PRS
2 Counter Details:
Particulars Available (Including Spare) Operated
No. of Counters
No. of Shifts
2.1 Details of Special Counter
3 Cadre position:
Designation Cadre Actual Vacancy
CERS
RS
ECRC/Sr.CCTC
3.1 Staff working from another station.
3.2 Staff working at another station.
4 Books and Registers:
4.1 Attendance Register, Private Cash register, Duty Roster, Bio Data Register.
4.2 Stock Register:
1. Stock received from alongwith its acknowledgement slip?
2. Total Stock Available?
3. Ticket Roll register?
4. POS Roll register and availability?
5. Whether any Ticket Roll Kept for Obsolete?
6. Are there any discrepancies in the PRS Ticket Roll Reported?
7. Other Money Value Book.
4.3 NIT Register, Special Cancellation, Mismatch register, Duplicate ticket register, Name Change register, Random Check Register.
4.4 Equipment Failure (POS, QR, etc), Link Failure, Power Failure along with details of the complaint if any.
4.5 Shift Incharge Register, Charge Book.
4.6 Cash Book and allied registers.
4.7 Assurance register.
4.8 Balance Sheet Details
4.9 Debit Register
4.10 TIA inspection register, CMI Inspection register,
4.11 Complaint Book
4.12 Courier Book
4.13 Fluctuation Register, Cumulative Register.
5 T & P Register.
6 Other than ticket stock position:
a. PRS Charting paper.
b. Printer Ribbons.
c. Time table.
d. YTSK ticket rolls.
6 Fluctuation Details in Brief. Reason for increase/decrease.
7 Complaints of PRS Hardware:
a. Thin Client.
b. Printer.
c. Monitor.
d. Charting Printer.
e. POS.
f. QR Code device.
g. Keypad.
8 Information Display
8.1 Window nos and working hours.
8.2 Operator name display.
8.3 General Reservation, Tatkal and Refund rules board.
8.4 PRS at a Glance Board in CERS office.
9 Any Civil/Electrical work required.
10 Any other issues related to Staff matters and Amenities.
11 Requirement of furniture if any.
12 Availability of Fire Extinguisher.
13 AMC contract details available with CERS.
14 YTSK details:
a. LOA available.
b. Agreement Available.
c. Other details.
15 Any other issues.

Submitted for information please.

Encl: as above.

CCMI-ST

C/-CERS: To paste this inspection Note in the inspection register and compliance to be given.